Job Details
Senior Business Analyst
Bulgaria
Fully remoteJob Detail
- Industry:Business and IT consulting services in the energy and financial sectors
- Role Category:
- Job Type:
- Salary:
- Working Time:Full working time
Job Responsibilities
- Be the single point of contact for clients, understand their business needs and functionality requirements.
- Make an architectural design decision of how to implement the client’s requirements
- Create business, functional and technical specification documents and customer workflow documents
- Assist the developers in understanding the customers’ requirements. Act as a business to technical translator between departments
- Configure/extend the system to best fulfill the technical specifications
- Evaluate and analyze the requirements, validate with the technical teams and developers and return a proposal for implementation and agree on the timelines
- Perform tests on functionalities and troubleshoot bugs and issues
- Work closely with the internal development team on the development and implementation of new customer requirements as part of their on-going support contracts as well as on developing our own software products
- Create and execute test scenarios to make sure that the implemented functionalities work as expected and meet the customer requirements
- Deliver trainings for clients and their end-users on basic use of the system, the newly implemented functionalities, etc.
- Frequent travel or occasional spending of time at customer’ offices may be required for some of the clients. (Once travel and global situation improves)
Skill Requirement
- A university degree in Finance, Mathematics, Physics or similar is considered an advantage
- Proficient level of English required. German would be a strong advantage
- Previous relevant working experience (>3 years)
- Experience in writing functional and business specifications with the ability to map conceptual financial and business elements to practical system capabilities is a plus.
- Technical affinity is important
- Preferred are people with knowledge and functional experience in IRD, Fixed Income, CRD and other types of derivatives.
- Experience in a client-facing role is a plus
- Must be customer-driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer
- Excellent interpersonal skills. The person in this role will spend significant amounts of time working hands-on communicating, educating and training customers, and interpersonal skills will be a key to success.
- Experience with SQL and Excel highly desirable
- Strong time management skills
- Have the ability to influence decision makers
- Strong and demonstrable problem solving/analytical skills
- Willingness to work in an international environment
- Energy sector and Energy trading experience would be a strong advantage